Please join us on Monday, August 19 at 6:00 PM for our August meeting, to be held at:
1909 El Camino Real
Redwood City, CA 94063
What, No Tech Writers?
Have you ever thought about how you might go about starting a product documentation department from scratch? Where would you begin? Come to our August chapter meeting and learn about the challenges and opportunities that come with such an endeavor. Our speaker, Teresa Oliver-Merrill, is doing this very thing. Teresa will talk about the processes she has used and the progress she has made so far.
Teresa has more than 30 years experience in technical writing and managing documentation programs. In her current position with Five9 in San Ramon, Teresa’s extensive experience in documentation planning, design, development, information architecture, and managing customer programs all come into play as she designs and implements the product documentation program for Five9. Teresa’s experience comes largely from the networking industry where she worked for Juniper Networks and Cisco Systems, with additional experience at United Airlines, and several small companies.