October 17, 2016: Saving your sanity through better client relations

Event Recording

If you missed the meeting, you can watch the event here:

You can listen to the event here:

Event Description

Is work craziness creeping over into the rest of your life? You’re not alone. Having the confidence to take control of client relationships can improve all aspects of your life.

In this session, you’ll learn communication tricks that make the process work more smoothly and not only improve client satisfaction, but prevent the schedule creep that affects the rest of your life.

You’ll learn how to charge what you’re worth, and do so with confidence. You’ll also learn how to strategically use the word “no” to give yourself more authority and shift the balance of power out of the client’s favor.

About Alisa Bonsignore

Alisa BonsignoreBased in the Bay Area, Alisa spends her days clarifying complex ideas, translating technical and clinical information into understandable language tailored to the needs of healthcare, network security and healthcare IT clients around the globe. She uses humor and real-world scenarios to form the basis for her talks about professional development. Alisa has been elected to serve as Director of STC (2016-2018), and is past Chair of the Education Advisory Panel for STC. You can learn more about Alisa at clarifyingcomplexideas.com.

Meeting details

Date: Monday, October 17, 2016
Networking/social time: 6:00-7:00pm
Presentation time: 7:00-8:00pm+
Location: IHOP Restaurant, 4200 Great America Parkway, Santa Clara, CA 95054
Cost: Free

Note: You don’t have to be an official STC member to attend the meetings.

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