Technical Writer – Pleasanton

Organization: Workday, Inc.
Contact Name: Brianna
Address: 6230 Stoneridge Mall Road, Pleasanton CA 94588
Phone Number: 925-627-8821
Email Address: balatorr@teksystems.com
Web Site: www.workday.com
Job Title: Technical Writer
Job Duration: Contract-to-hire (12 months)
Description:

Are you interested in developing high-quality, critical content that makes a difference to users and contributes to their success? Do you enjoy fast pace and short deadlines? Are you able to translate technical jargon into clear, easy-to-understand language? Are you a natural puzzle-solver, part-detective and quick to learn new things? Come join the Technical Writing Team at Workday! The ideal candidate is an outstanding writer who enjoys distilling large amounts of unstructured, occasionally chaotic source material into concise, elegant, functional explanations of software changes and enhancements.

Top Three Skills:

  1. English Degree
  2. XML
  3. DITA

Job Description:

  • Works with product development, product management, and other teams to learn the software products and develop high-quality documentation for a targeted audience
  • Works under the supervision of senior technical writers to produce content for multiple deliverables, including online help, system messages, release notes, and administrator support
  • Works as an integral part of the product team and manages multiple projects simultaneously

Qualifications:

  • Bachelor’s or master’s degree in technical communication, English, journalism, information design, or a related field
  • Excellent verbal and written communication skills, flexibility, organization, and attention to detail
  • Able to manage priorities and interact across all levels within the development organization
  • Familiarity with XML authoring tools or HTML tags
  • Familiarity with DITA or other structured writing methodology
  • Familiarity with traditional and Agile software development life cycles
  • Familiarity with enterprise applications and software-as-a-service (SaaS) is a plus
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