March 19, 2018: Measuring Success

Recording can be found here.

In this talk, Andrew Etter goes beyond “clear, concise, correct, and complete” and explores a better method for determining the effectiveness of documentation. How can the intersection of quantitative metrics and qualitative assessments prove our value, guide our actions, and make us better writers?

About Andrew Etter

Andrew EtterAndrew Etter is a senior technical writer at Amazon Web Services and the bestselling author of Modern Technical Writing: An Introduction to Software Documentation. He’s worked in the software industry for 11 years as a tester, trainer, writer, and manager.

 

Date: Monday, March 19, 2018
Networking/social time: 6:00-7:00pm

Presentation time: 7:00-8:00pm+
Location: IHOP Restaurant, 4200 Great America Parkway, Santa Clara, CA 95054
Cost: Free
Note: You don’t have to be an official STC member to attend the meetings.
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