In this talk, Andrew Etter goes beyond “clear, concise, correct, and complete” and explores a better method for determining the effectiveness of documentation. How can the intersection of quantitative metrics and qualitative assessments prove our value, guide our actions, and make us better writers?
About Andrew Etter
Andrew Etter is a senior technical writer at Amazon Web Services and the bestselling author of Modern Technical Writing: An Introduction to Software Documentation. He’s worked in the software industry for 11 years as a tester, trainer, writer, and manager.
Date: Monday, March 19, 2018
Networking/social time: 6:00-7:00pm
Location: IHOP Restaurant, 4200 Great America Parkway, Santa Clara, CA 95054