Technical Writer – San Jose

Organization: FICO
Contact Name: Christa Hoelscher
Address: 3661 Valley Centre Drive Suite 500, San Diego, CA 92130
Phone Number: 858-369-8145
Email Address:
Web Site:
Job Title: Technical Writer
Job Duration: Regular, Full-time Position

FICO, the leader in predictive analytics for decision management, is looking for an enthusiastic writer to join our documentation team in our San Jose office. In this position, you will work with subject-matter experts in rules technology to determine the documentation requirements for various audiences.

At FICO, technical writers do more than write documentation. They help build world‐class products.

Job Responsibilities:

  • Research, write, edit, and structure assigned topics
  • Write scripts and create videos about product features
  • Work on examples and tutorials that show how to use product features
  • Assist in the production and hand-off of all final deliverables
  • Proactively explore architectural and platform issues relevant to the products, and provide technical assistance to team members and internal clients as needed


  • BA/BS degree with exposure to technical writing or software development experience, or the equivalent combination of work experience and education — All candidates must provide writing samples
  • Experience with object-oriented programming concepts
  • Proven ability with English spelling, grammar, punctuation, syntax and composition rules, and a clear technical writing style
  • Experience documenting web applications
  • Experience with Darwin Information Type Architecture (DITA) and Adobe FrameMaker is preferred
  • Experience creating videos is helpful, but not required
  • Experience working in an Agile development environment is helpful, but not required
  • Experience writing API documentation and code samples is preferred
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