Technical Writer – Emeryville

Organization: Zymergen
Contact Name: Scott Kwait
Address: 5980 Horton Street, Emeryville, CA 94608
Phone Number: 951-623-3288
Email Address: skwait@zymergen.com
Web Site: https://www.zymergen.com
Job Title: Technical Writer
Job Duration: Full-time

Description:

Zymergen is hiring a technical writer to document user-facing software features across one or more product lines of our technology platform.

Responsibilities

As the technical writer, you will be joining a growing engineering and product management organization. You will be responsible for clearly and concisely communicating new and existing features of our software for our internal user base of scientists and factory technicians. Specific responsibilities include:

  • Work closely with software product managers, software engineers, and users to determine documentation and training needs
  • Define appropriate touchpoints to collect and understand documentation requests and upcoming software features
  • Document new software features in our internal software applications, information repository (internal wiki), and release notes
  • Organize software documentation
  • Work within existing information architecture across one or more product lines; proactively suggest opportunities for improvement
  • Help coordinate a flexible and lightweight documentation process, including appropriate reviews
  • Help standardize language and terminology across product features
  • Create and maintain onboarding materials to help new users get up to speed on our core software
  • Depending on interest, periodically assist with internal training covering software topics for different user groups

Qualifications/Experience

  • B.S. or higher in biology, computer science, or other STEM field; or equivalent software technical writing experience
  • 2+ years relevant work experience
  • Ability to work well with technical subject matter experts as both developers and users of software
  • Experience writing user-facing documentation; ability to understand and effectively communicate about software from the user point-of-view
  • Ability to structure written content thoughtfully with a view to maintenance and re-usability
  • Detail-oriented work style, with few mistakes of understanding
  • Demonstrated capacity to work independently, defining and meeting project objectives
  • Familiarity with wiki software such as Confluence
  • Familiarity with version control software such as Git
  • Familiarity with software development and release lifecycles

Founded in 2013 and based in the San Francisco Bay Area, Zymergen is a technology company unlocking the power of biology. We deliver better economics for products made from biology that are used across industries, bring new products to market faster, and develop novel products.

Our proprietary platform uses robots and machine learning to engineer microbes faster, more predictably, and to a level of performance previously unattainable. These microbes, and the products they produce, have broad applications across industries such as chemicals and materials, agriculture, and healthcare. For more information visit www.zymergen.com.

This entry was posted in Jobs. Bookmark the permalink.