Staff Technical Writer – San Jose

Organization:  Lacework Inc.
Contact Name: Jefferey Gibbons
Address: 6201 America Center Drive, San Jose CA 95002
Phone Number: 888-292-5027
Email Address: jeff.gibbons@lacework.net
Web Site: https://www.lacework.com/careers/?gh_jid=4024299004
Job Title: Staff Technical Writer
Job Duration: Fulltime

The Role:

  • Lead, recommend and deliver a content and communication strategy for the organization.
  • Work in partnership with the Product Team and Engineering Leads to project plan and develop high quality, best-in-class product documentation.
  • Participate in editorial reviews.

Qualifications:

  • 10+ years of technical writing expertise, at least 5 of which is specific to Cloud technologies, security products, or services.
  • Experience with Git or GitHub and docs-as-code principles
  • Familiarity with API documentation
  • Collaborate with Product Managers, Software Engineers, Customer Success Engineers and more to scope and define documentation projects.
  • Build company-wide participation in the creation of amazing documentation.
  • Write concise, easy-to-understand documentation that simplifies complex technical concepts into content consumable by all skill levels and roles.
  • Review and edit documentation drafts contributed by peers or other internal teams.
  • Contribute to or lead strategic quarterly documentation initiatives to enhance our process, our website, and our content.
  • A passion for excellent content and a strong point of view as to how technical writing influences the customer and employee experience.
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