Technical Writer – Remote

Organization:  MSRCosmos
Contact Name: Naresh Mupparam
Address: 5250 Claremont Ave, Stockton CA 95207
Phone Number: 888-292-5027
Email Address: naresh.m@msrcosmos.com
Web Site: https://www.msrcosmos.com/
Job Title: Technical Writer
Job Duration: 4-month contract
Job Location: Remote

Responsibilities:

  • Analyze information required for the development or update of policy, procedure documentation.
  • Review and/or edit content developed by other members of the team.
  • Produce content in format (video, scripts, .pptx) compatible to preparation of e-learning modules
  • Work closely with architects, product owners and development team.
  • Research and create operating procedures based on technical information from engineering documentation
  • Collaborate with regional Field Engineering teams to simplify and improve procedures
  • Work under the direction of Product and Project managers
  • Produce installation, configuration, and technical support guide
  • Maintain revision control of created and/or revised procedures and documents in a collaborative environment
  • Assist with QA testing
  • Other tasks as needed

Experience/Qualifications:

  • Bachelor’s Degree in Business or Computer Information Systems desired
  • 5+ years working in a Business Analyst, Systems Analyst, Quality Assurance, or Technical writer role
  • Able to work independently and within a collaborative team environment with minimal guidance/supervision
  • Thoroughly research written work to ensure all information included is factually accurate
  • Be able to deliver perfect articles without spelling or grammatical errors
  • Be fluent in spoken and written English
  • Excellent interpersonal, written, and verbal communication skills
  • Strong time management, attention to detail, analytic and organizational skills
  • Strong knowledge of MS Word, MS Excel, MS Visio, MS PowerPoint
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