Author Archives: Tom Johnson

August 17, 2015: Summer Schmooze at Sam’s Barbecue in San Jose

Time: 6-8pm Location: Sam’s Barbecue, 1110 South Bascom Avenue, San Jose, CA 95128 Event: Dinner Cost: Free, with free food On August 17, we will have our summer schmooze, which is a social event full of drinking, dancing, and wild, … Continue reading

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July 20, 2015 EPUB: One format for all deliverables, with Scott Prentice

EPUB3, built on HTML5 and CSS3, can include interactivity, videos, audio clips, and can read to the user. It works with vertical, left to right, and right to left content. The content can flow from page to page (traditional ebook), … Continue reading

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June 15, 2015 Remote tech writing — when and how, with Andrew Davis

Working from home is increasingly attractive to today’s technical writers. Contractors in particular often place ‘location’ above ‘pay’ and ‘product’ when debating which opportunity to accept. For many, the promise of professional progress loses out to the lure of no … Continue reading

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May 18, 2015 Helping the Code Tell the Story: How to Present Effective Code Samples, with Joe Malin

Software developers demand code samples as part of the documentation, but you may not know what to provide, especially if you don’t have software development background. Nevertheless, you can succeed! As it happens, effective code samples are a lot like … Continue reading

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March 16, 2015 REST API Overview and Documentation Best Practices, with Gururaj BS and Marta Rauch

Come learn about REST API Overview and Documentation Best Practices at this STC chapter meeting. Here are the objectives of this 1-hour presentation: Introduce REST APIs Present the characteristics of the REST API architectural style Discuss the pros and cons … Continue reading

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March 6, 2015 Webinar: Key Trends in Software User Assistance

Join us this Friday, March 6 at noon PST for a webinar with Joe Welinske. Key Trends in Software User Assistance User assistance is much more than “Help.” It encompasses a wide range of skills and technologies that are combined … Continue reading

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February 23, 2015 Minimalism, with Bernard Aschwanden

Write less. Write better. It’s not just about doing away with words, but instead, improving the user experience by presenting the right information, at the right time, in the right format, to the right audience, and allowing them to make … Continue reading

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February 21, 2015 Workshop: Best Practices when Creating Interactive Video Tutorials, with Bernard Aschwanden

Best Practices when Creating Interactive Video Tutorials When: Saturday, February 21, 2015, 1pm-5pm Where: West Valley Branch Library, 1243 San Tomas Aquino Rd., San José, CA 95117 Cost: Free. Note: You do not need to be an STC member to … Continue reading

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January 24, 2015 TC Camp Unconference

TC Camp isn’t an STC Silicon Valley chapter meeting, but it’s an event you won’t want to miss. This is a free tech comm conference held at Mission College in Santa Clara. This year two of the STC SV chapter … Continue reading

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January 23, 2015 API Technical Writing Workshop with Sarah Maddox

Workshop: API Technical Writing Date: Friday, January 23, 2015, 9am-4pm Location: Room “Araujo Tech Talk”, level 1, 1295 Charleston Rd, Mountain View, CA 94043 (Google Maps: https://goo.gl/maps/yW1hu). See the Parking Details section below. Cost:  None. The course is given free … Continue reading

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January 12, 2015 Passive vs Reactive Documentation, with Greg Koberger

Most documentation today is passive: everyone sees the same documentation, and it could just as effectively be printed in an O’Reilly book and distributed that way. We know so much about both the documentation and the user; we should be … Continue reading

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Dec 15, 2014 Meeting: Get-together at Chevy’s in Mountain View

Our December meeting will be a get-together at Chevys Fresh Mex in Mountain View, starting at 6pm. This is a great time for you to interact with other tech comm professionals in the area. Find out more about everyone, what … Continue reading

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April 20, 2015 Creating a Documentation Portal, with Steve Anderson

Learn how Salesforce created portals for delivering documentation to end users. Along the way, discuss design practices, customer interactions, and learn how to use the open source version of our portal to deliver your content on the web. About the … Continue reading

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October 20, 2014: Tips with oXygen XML Editor

Using a structured format for encoding information, especially technical information, gives you greater flexibility as a technical communicator to deliver help material. Most structured solutions in this space are based on XML, and while you can work with XML in … Continue reading

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August 25, 2014 Meeting – API Technical Writing: What, Why, and How

Have you ever wondered what API technical writers do, and how they go about it? Perhaps you’d like to move into developer-focused documentation yourself, and need some tips on getting started. Join us to discuss what an API is and … Continue reading

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