Sign up for STC Silicon Valley mailing list.
STC’s MissionSTC advances the theory and practice of technical communication across all user abilities and media so that both businesses and customers benefit from safe, appropriate, and effective use of products, information, and services.
Using a structured format for encoding information, especially technical information, gives you greater flexibility as a technical communicator to deliver help material. Most structured solutions in this space are based on XML, and while you can work with XML in … Continue reading
While it is generally agreed that technical communication should be created with knowledge of the intended audience, gaining direct access to that audience can be difficult for technical communicators, especially those aligned more with engineering than with a customer-facing group. … Continue reading