Silicon Valley Chapter provides this directory as a service to Bay Area technical communicators. If you’d like to contact a mentor, check this list for one with the qualifications that meet your needs, and make contact using the phone number or email address provided at the end of the mentor’s listing.
Any STC member can use this service. Any experienced STC member can become a mentor. If you would like to become a mentor, email our Web Manager .
If a mentor listed here is currently unavailable, they will let you know. Please understand that mentors are working professionals, and have limited time available to mentor others.
If you especially want to work with a specific mentor who is already working with someone else, ask them to keep your name and let you know when they become available. Please work with only one mentor at a time, so maximum mentor resources are available to as many members as possible.
Albert, Thomas, PH.D.
Senior Technical Communicator, MDL Information Systems
Areas of expertise:
- documentation for software developers
- FrameMaker/WebWorks
- writing for a scientific audience
- editing
- courseware
I’ve been teaching technical communication for U.C. Berkeley Extension for five years, so I know something about Extension as a resource for career development (see http://www.WORDesign.com).
10 years of experience, available in the East Bay, willing to meet weekends.
java@WORDesign.com
(925) 209-5505
Cadieux, Michelle
Sr. Technical Trainer
Areas of expertise:
- hardcopy manuals
- softcopy books
- marketing communications
- management
- large company operations
- courseware
- multimedia
- on-line and computer based training CBT
8 years of experience, available in San Francisco, willing to meet weekday evenings and weekends.
sftechtrainer@yahoo.com
415-239-1980
Carl, Tim
self-employed, The Carl Group, Inc.
Areas of expertise:
- hardcopy manuals
- softcopy books
- hardware documentation
- management
- courseware
- As a part of my business, I have mentored many individuals making the transition into technical writing over the years. I have also been a mentor for Project Hired, a program for people with disabilities.
- I have taught various technical documentation courses for the graduate division at the College of Notre Dame.
18 years of experience, available in the South Bay, willing to meet weekdays.
tim@thecarlgroup.com
408-399-9740
Dailey, David
Technical Writer, self-employed, Max’s Scout Services
Areas of expertise:
- hardcopy manuals
- online help
- hardware documentation
- management
- large company operations
- editing
- medical writing
- scientific writing
- government writing
- courseware
- RoboHelp
- FrameMaker
- Spreadsheets
- Scheduling
- Audits
- Usability
- Human Factors Engineering
10+ years of experience, available in the Peninsula, willing to meet weekdays.
circleof@hotmail.com
650-854-8476
Davis, Andrew
Synergistech Communications
Areas of expertise:
- softcopy books
- hardware documentation
- marketing communications
- management
- production
- web design
- large company operations
- start-up company operations
- editing
- medical writing
- I was a software industry Technical Writer and Publications Manager for eight years. Since 1995, I’ve recruited Technical Communicators for Bay Area technology companies. I’m told I have rare, candid insight into what makes companies and decision makers tick, and I’m happy to share it. If you’re hitting a brick wall in your tech pubs career, or if you’re triumphing over adversity like never before, call me.
20 years of experience, available by phone only
866-591-2968
Fisher, Lori
Senior Manager of User Technology, IBM
Areas of expertise:
- management
- large company operations
- General tech writing processes
- Estimating and scheduling
- Budgeting
- Team leading
- Hiring and recruiting tech writers
16 years of experience, available in the South Bay, willing to meet weekday evenings.
lorif@us.ibm.com
408-463-3573
Florsheim, Stewart
Director, Learning Products, Advent Software
Areas of expertise:
- hardcopy manuals
- softcopy books
- online help
- management
- production
- web design
- start-up company operations
20 years of experience, available in San Francisco, willing to meet weekdays.
sflorshe@advent.com
415-645-1330
Harvey, J. Chris
Contract Technical Writer, self-employed (HarveyCom Technical Writing Consulting)
Areas of expertise:
- hardcopy manuals
- softcopy books
- large company operations
- software (especially EDA) documentation
- general technical writing processes
- breaking into technical writing
- finding contract work and managing a contract writing career
- managing an independent contract business
14 years of experience, available in the South Bay, willing to talk by phone on weekday evenings (or on weekends if necessary). For more information about my background, see my web site at www.harveycom.com.
jcharvey@harveycom.com
408 377-5761
Hegelheimer, Helen
Areas of expertise:
- hardcopy manuals
- softcopy books
- hardware documentation
- marketing communications
- management
- production
- large company operations
- start-up company operations
- editing
20 years of experience, available in the South Bay. Contact me either by phone or by email on weekdays only.
louise51@earthlink.net
408-735-9629
Mason, Rebecca
Information Development Manager, Virage, Inc.
Areas of expertise:
- hardcopy manuals
- softcopy books
- management
- production
- start-up company operations
- editing
- internationalization requirements
9 years of experience, available in the Peninsula, willing to meet weekday evenings.
rmason@virage.com
650-577-3987
Miranda, Meg
Technical Publications Manager, Hewlett Packard
Areas of expertise:
- database software, especially Oracle
- install to API doc
- design to release
- making schedules
- doc to QA crossover
- hardcopy manuals
- softcopy books
- online help
- large company operations
- small company operations
- Using Frame and WebWorks to single source documentation projects.
- HTML Help and Web Help
14 years of experience, available in the San Jose area, willing to meet weekdays.
meg.miranda@hp.com
408-447-2557 ext. 118
Rauch, Marta
Principal Information Developer, Team Lead, Technical Editor, Consultant
Areas of expertise:
- online help
- softcopy books
- hardcopy manuals
- hardware documentation
- software documentation
- large company operations
- start-up company operations
- editing
- telecommunications
- UNIX system administration
- technical training
10+ years of experience, available in the Peninsula, willing to meet weekday evenings.
marta_rauch@alumni.stanford.org
Redfern, Jenny
Manager, Workstation Information Products, Sun Microsystems
Areas of expertise:
- hardcopy manuals
- softcopy books
- hardware documentation
- management
- graphic design
- web design
- large company operations
- multimedia development and delivery
20 years of experience, available in the North Bay, willing to meet weekdays.
jenny.redfern@sun.com
650-786-3624
Sen, Debjani
Senior Technical Writer, Remedy, a BMC Software Company
Areas of expertise:
- hardcopy manuals
- softcopy books
- online help
- management
- production
- web design
- large company operations
- start-up company operations
- editing
8+ years of experience, available in the East Bay, willing to meet weekday evenings.
debjani_sen@yahoo.com
(650) 596-8678
Sueyoshi, Wallace
Technical Media Specialist, Kodak Health Imaging
Areas of expertise:
- hardcopy manuals
- softcopy books
- hardware documentation
- production
- graphic design
- web design
- editing
- medical writing
- courseware
- video production
Now involved with CBT and WBT, web page design along with back-end administration (Windows NT, IIS, Cold Fusion, databases), on-line testing, browser plug-in issues, server configuration, dealing with Internic, UNIX, Linux, Apache)
Still using “traditional” tools such as Frame and Acrobat Exchange for some production, but more material is moving toward inter/intranets, digital video, CD-ROMs, and other mediums.
I also have experience with graphics/multimedia programs:Adobe Illustrator, CorelDraw, Dreamweaver, PhotoShop, Premier, Flash, Director, Fireworks, etc.
9 years of experience, willing to meet weekday evenings, available in the South Bay.
wsueyosh@ix.netcom.com
(408)294-5964
Weingold, Edward
Senior Technical Writer
Areas of expertise:
- hardcopy manuals
- softcopy books
- online help
- software documentation
- management
- large company operations
- start-up company operations
- editing
12 years of experience, willing to meet by email only, available in Santa Cruz County.