Find A Job
To view a job posting, scroll down. The most recent are at the top.
Post A Job
To post a job, contact our Employment Information Manager: Farozan Jivraj at: employment@stcsiliconvalley.dreamhosters.com
September 22, 2008
Senior Technical Writer
Location: Sunnyvale CA
Do you want to work at a company that produces state-of-the-art products that can put a thousand gigabits of digital content in the palm of your hand?
Do you like working on a team that pushes the limits of what a whole industry can do?
There’s an opportunity to do both at Seagate. There’s a reason we are the largest supplier of storage solutions in the world. Our technology and products are second to none.
Seagate Consumer Solutions is looking for a talented and experienced technical writer to produce consumer-oriented manuals, help, and other content in a fast-paced, customer-focused environment. We are looking for someone who is a good writer, is experienced in producing end-user documentation, and is always thinking of a way to do it better.
You care about the work you do and you are confident in your abilities to write complete, correct, and consistent documentation. You believe that it is the technical writer’s responsibility to learn the product you are writing about, and you are able to determine how much information needs to be transferred to your user. You are able to write for the highly technical user as well as the less-experienced non-technical consumer, and you pay attention to the research to determine who that user is.
Responsibilities:
- Gather information from meetings, product specifications, pre-release software, and interviews with subject-matter experts.
- Create manuals, help, and other content as needed for consumer products.
- Manage your own schedules to ensure on-time delivery in a fast-paced environment.
- Prep your work for translation to help deliver content in as many as 18 languages.
Required skills:
• At least five years’ experience writing user documentation in a software development environment and a BS/BA
• Experience writing for a range of users, including non-technical
• Detail-oriented and able to work independently to handle a project from beginning to end
• Multi-tasker, able to juggle many and varied projects
• A deep understanding of help (user assistance) and expertise with at least one help authoring tool
• Strong FrameMaker skills; experience with an image-editing tool like PhotoShop or Paint Shop Pro. Knowledge of ePublisher (WebWorks) is a plus.
• Excellent communication skills
• Good team player
Become part of a team that produces state-of-the-art products and will keep you excited about your work. Work in a team environment where you will have the opportunity to share your knowledge and learn from some of the brightest minds in the storage business. Seagate believes this is critical to the growth of our employees as well as our Company. And you will find out why Seagate was named the Forbes “Company of the Year” for 2006 and what it means to you.
This is an exciting opportunity. Don’t hesitate.
For immediate consideration, please send your resume and cover letter to: Yvonne Rowe at Yvonne.rowe@seagate.com.
September 19, 2008
SAP Knowledge and Portal Manager
Our client in San Francisco, CA is in immediate need of help with their SAP Knowlege Management/Training portal. You will need to be a strategic resource to help our client develop a super user program internally that functions to support users of SAP – in their learning and development. Specific job tasks and skills requirements follow:
uPerform Support
• Drive process team completion of BPP updates as outlined in document life cycle plan
• Maintain and educate on uPerform document standards
• Establish library organization that is intuitive and easily accessible by end users
• Ensure organization is educated on how to access and utilize
uPerform tool
• Technical training environment
• Establish ongoing training environment strategy with IT, including sandbox strategy
• Coordinate data build as required to support classroom training deployment
• Knowledge portal
• Other Training Support – As Required
• Ensure course information is loaded into the LMS as needed to support training registration
• Provide QA of training simulations and materials
• Support instructional design as requested
Must have experience:
• Minimum 5 years experience supporting systems training and knowledge management, including minimum of 2 years with SAP.
• Internal or external consulting experience is required with training technology in a significant system implementation (including LMS and training development tool and training environment strategy)
• Minimum 1 year experience with InfoPak, Productivity Pak or OnDemand required
• Experience planning and developing communications that are clear and effective
• Experience delivering systems training
• Experience managing and executing training utilizing a technical training environment (specifically online support & web based training).
Knowledge, Skills & Abilities:
• Excellent analytical, organizational and communications skills required
• Understanding of user interface design and web administration
• Understanding of adult learning principles and training deployment
• Strong Microsoft Office skills
• Must be able to work in a project team environment and have a ‘team’ mentality and approach to work
• Strong time management skills and the ability to multi-task
• Strong analytical and organizational skills; detail orientation
• Application software skills, including presentation, spreadsheet, and word processing applications
Please no third parties. Local candidates preferred.
To be considered for this contract, please send your resume to recruiter@techprose.com with #6440 in your subject line. We will be starting recruiter interviews immediately.
September 17, 2008
TECHNICAL WRITER FOR DATA BOOKS/DATA SHEETS/APP NOTES
6-month Contract
Sunnyvale
Responsibilities:
Write data books, data sheets, application notes, and product manuals for graphic chips for video processors. Generate illustrations for logic diagrams and mechanical sketches. Must understand digital and analog IC’s architecture, timing and logic. Ideally, have experience with LPGAs (laser programmable gate arrays).
Previous employment in a Technical Publications Department at one of the following companies is highly desirable:
-Silicon Graphics
-AMD
-Intel
-NVIDIA
-Genesis
Please send PDF samples of data sheets, data books or application notes when you submit your Word resume to: ellen@techwriters.com.
Qualifications:
Experience producing product documentation for a semiconductor device. Ideally, have experience with video processing and/or graphics-based technologies.
Pay Rate: $60/hr
September 17, 2008
Contract Technical Writer
Jazz Pharmaceuticals, Inc. is a specialty pharmaceutical company focused on identifying, developing and commercializing innovative products to meet unmet medical needs in neurology and psychiatry. Founded in 2003 and based in Palo Alto, California, Jazz Pharmaceuticals have been able to accomplish astonishing heights in a relatively short amount of time due to the quality and passion of our team. Excellence in innovation and collaboration are the two pillars that makes Jazz Pharmaceuticals such a thriving company.. Voted “Best Place to Work” in 2007 and 2008, Jazz Pharmaceuticals is now searching for innovative, talented individuals to help evolve our business. Join the team that puts improving therapy at that top of the priority list.
In addition to great opportunities and rewarding careers, Jazz Pharmaceuticals offers a competitive and comprehensive benefits package. For more information please visit: www.jazzpharma.com. Jazz Pharmaceuticals is an equal opportunity employer.
Our highest demand is for creative, intelligent, highly-motivated and caring people.
Jazz Pharmaceuticals, Inc, is seeking a Junior Technical Writer. The Junior Technical Writer will be responsible for assisting with documentation for IT processes and systems, such as, but not limited to, Data Warehouse, Helpdesk System, and Disaster Recovery.
This is a temporary position with an expected duration of 6 months, approximately 40 hours per week. A significant portion of the job must be done on-site; though some telecommuting may be possible.
Key skills and experience:
∑ At least one year of technical writing experience, preferably in a corporate environment
∑ Ability to use existing templates and style guides
∑ Ability to create documentation from written notes and screen shots
∑ Ability to improve existing documentation
∑ Advanced Microsoft Word essential
∑ Must be organized, flexible, proactive, have excellent communication skills, a keen eye for detail and the commitment to reliably meet tight deadlines
∑ Must be technologically savvy (experience in information technology a plus)
∑ Experience in the biotechnology or pharmaceutical industry a plus
∑ Experience with financial systems a plus
∑ Familiarity with validated computer systems a plus
Send resumes to jobs@jazzpharma.com
September 16, 2008
Tech Writer for Marketing Automation Startup
Skills:
tech writing, design flows, RoboHelp, flare, wikis
Date:
9-12-2008
Description:
Wonderful Opportunity to join the fastest growing company in Marketing Automation field, and be part of a highly proficient and fun team that is defining this new and exciting emerging market.
Our customers need a wide array of comprehensive documentation to accomplish their mission. The system has an extremely fun and easy to use interface, but Marketing can be complex and sophisticated, and therefore marketing professionals need good guidance to realize the most value of our system. The Senior Information Developer will be responsible for creating, organizing and publishing a broad set of documentation to our end users, distilling technical product details into business level user documents.
The position reports to the Director of UX & Product Management. In this position, you will have access to all stakeholders in and out of the company. It will be highly interactive and requires a great writer with a sharp mind as well as a creative spirit.
Responsibilities include:
* Create and organize sparse documents into a comprehensive information architecture
* Deliver high quality customer/user oriented documentation on schedule
* Manage the creation of new content and/or re-edit existing ones.
* Work closely with core development engineers to gain critical insight into product functionality
* Define and organize and release on-line documents, such as:
o Frequently Asked Questions
o Getting Started Guides
o General User Manual
o On-line help
o Informal Q&A with Customers
o New Features Documentation
o Internal Blogging
* Define and refine templates, standards and processes for high quality information architecture
* Provide regular schedule and deliverable updates to managers
* Foster cross-functional teamwork and open communication
* Collaborate deeply with team members responsible for customer services and training to produce a seamless information architecture
Qualifications:
Expect 5+ years of experience in developing high quality, preferably on-line documentation. Engineering or CS degree a plus. Good understanding of technical writing processes from concept to delivery including organization, writing, editing, and production. Excellent writing and technical skills with proven experience writing high-quality documentation for complex software products. Working knowledge of design flows and engineering basics experience desired. Candidate must also have working experience and deep knowledge of the *tools of the trade*, e.g., RoboHelp, Flare, Wikis, Word, Adobe Acrobat, etc., along with Microsoft Office and HTML editing software. Must demonstrate proven strong leadership, decision-making and communication skills and a keen ability to analyze documentation needs and complete projects with little direction. Ability to build rapport with busy developers and willingness to attend their meetings to determine what information is relevant to documentation is a must. Management experience is a great plus.
Company information will be provided to qualified candidates.
Please send resume to bill@sandhillsearch.com. All appropriate resumes will get a prompt and courteous response. Thank you.
Bill Schultz
Sand Hill Search
Web: http://www.sandhillsearch.com
September 15, 2008
Senior Technical Writer
Organization: CA, Inc.
Contact Name: David Werner
Address: 200 Seaport Blvd
City: Redwood City
State: CA
Zip 94065
Country: US
Phone: 214-601-4419
Email: werda02@ca.com
Web site: www.ca.com
Description:
CA, Inc. (NASDAQ:CA), one of the world’s leading independent, enterprise management software companies, unifies and simplifies complex information technology (IT) management across the enterprise for greater business results. With our Enterprise IT Management vision, solutions and expertise, we help customers effectively govern, manage and secure IT. Customers can evolve their IT operations from being reactive and focused only on technology to being flexible, adaptable and focused on serving the business. Today, CA, formerly known as Computer Associates, serves the majority of the Fortune® 1000 companies, as well as government organizations, educational institutions and thousands of other companies in diverse industries worldwide.
We are currently looking for a qualified Senior Technical Writer to join our CA Clarity technical publications team at our office in Redwood City. This position will work on our CA Clarity Project and Portfolio Management product as well as other related products. CA Clarity is one of the most successful and fastest-growing products at CA and is developed by an exceptional team of people.
Senior Technical Writer candidates must exhibit a high degree of professionalism, customer service, and enthusiasm. Your demonstrated and applicable experience will qualify you for the responsibility of creating end user documentation and online help systems for our software products.
Key Requirements:
• Must have previous experience in understanding design specifications, creating a documentation plan and writing technically accurate information in accordance to standards and guidelines
• Must have 5+ years of technical writing experience
• Must be proficient with technical documentation tools such as MS Office, FrameMaker, AuthorIT, Robohelp and Acrobat.
• Experience writing in an object-oriented format, preferably using a content management system and database
• Excellent oral communication skills
• Ability to manage multiple priorities and interact with all levels within the organization
• Bachelor’s Degree in Technical Writing, English or equivalent experience is desired
There’s never been a better time to join CA. We’re a dynamic company with a strong vision in a growing global market. At a time when customers are demanding more and more from their technology, we’re changing the way the world manages IT, to help customers better perform, compete and grow. That’s why the majority of leading companies across industries worldwide use our software. It’s also why you’ll find a wealth of opportunities for important and rewarding work. Come to CA and build the career you want.
We offer competitive salary, company-sponsored premium Medical/Prescription & Dental Plans, company-paid Holidays, Vacation, Personal and Sick Days, 401(k) Plan, Employee Stock Purchase Program, Education/Training Reimbursement, Charitable Gift Program, Adoption Assistance Program, and Veterinary Care Insurance.
The campus of our Redwood City office offers the following amenities:
• Gourmet cafeteria
• Fitness Center
To learn more about CA and this opportunity, we welcome you to visit our web site at www.ca.com. To be considered, email your resume to werda02@ca.com.
September 13, 2008
Senior Technical Writer: Storage
# Organization(required): Collabis Corporation
# Contact Name(required): Pavi Sandhu
# Address 1(required): 1730 O’Farrell St. # 401
# Address 2
# City(required): San Francisco
# State(required): CA
# Postal/Zip(required): 94115
# Country(required): USA
# Phone Number(required): 650-245-8237
# Fax Number
# Email Address(required): pavi@collabis.com
# Web Site(required): www.collabis.com
# Job Title: Senior Technical Writer: Storage
Description:
Our client, a leading storage solutions company, is seeking a senior writer with specific experience in the storage domain. You will need to work onsite at the company’s office, in Fremont. The position will initially be on contract for 3 months but can convert into a permanent staff position after that, based on performance and mutual interest.
Requirements
• 8+ years of experience as a technical writer, creating/maintaining software documentation for developers, administrators, and end users.
• Knowledge and experience with storage software and hardware concepts including RAID, SAN/NAS
• Understanding of a bug tracking and source code control system, such as BugZilla and Perforce
• Experience using FrameMaker and RoboHelp
• Strong technical skills – familiarity with UNIX, enterprise software, databases, and programming
• Excellent communication, interviewing, research, and writing skills
• Ability to communicate with subject matter experts: software engineers, system engineers, QA analysts
• Ability to work independently with minimum direction and supervision
• Bachelor’s degree or Master’s (preferred) in technical communications, English, or a scientific discipline
Writing samples will be required. The position is available immediately. To apply: email your resume and cover letter to resumes@collabis.com.
September 8, 2008
Contract Technical Writer
Posted date: September 8, 2008
Job type: Contract
Length of contract: Two-three months
Pay: $45/hr.
Job location: Santa Clara
On or off site: Some on, mostly off
Major: Mechanical Engineering, Electronics, English, Tech Writing
Job title: Tech Writer for a Signal Generator/Controller for Central Offices
Skills Needed: Familiarity with schematics, electronics, fiber cables, central offices, telecommunications, Cisco, Lucent, Nortel, technical publications experience.
Job description: Examine our client’s (a 30-year-old company) new controller that operates signal generators in region huts. Know enough about planning and writing good clear installation, operations, and troubleshooting instructions to bid on producing the manual for the new product.
Job Qualifications: Technical writing, PDFs of online Help or manuals for telecommunications companies/routers that you wrote.
Company description: Company makes equipment for AT&T, Sprint, MCI, Verizon, other carriers.
How to apply: Send your resume to ellen@techwriters.com. We do not accept resumes with no home address, city, and zip code. See other openings on www.Techwriters.com .
August 26, 2008
Senior Technical Writer
Coral8 (www.coral8.com) is a rapidly growing revenue stage start-up in
Mountain View. Our Complex Event Processing (CEP) products are used by
developers at major investment banks, hedge funds, Web sites, airlines, and
other enterprises that need to process and analyze large volumes of real-time data.
We are looking for an exceptional senior technical writer.
The successful candidate must be able to craft clean, clear, and concise material quickly from
technical specifications, personal exploration, and interviews with software engineers.
Requirements:
Must have at least four years of experience writing for the developer or administrator audience
covering highly technical subjects such as APIs, networking protocols, or database administration,
and be able to demonstrate comprehension of the topics covered.
Familiarity with database concepts and SQL.
Able to work independently with minimal direction.
Experience creating online-based documentation preferred.
Curriculum development experience a plus.
Experience with RoboHelp a plus.
Experience in a sofware start-up a plus.
We single source in RoboHelp for in-product help, Web site documentation, and PDF files,
writing documentation concurrently with feature development.
Send a cover letter and resume to jobs-doc@coral8.com.
Principals only.
No phone calls, please