Video Recordings of Previous Meetings

August 2013:
Why Users Can’t Find Answers to Their Questions in Help Content
With Tom Johnson

September 2013:
Google Glass
With Marta Rauch

October 2013:
What, No Tech Writers?
With Teresa Oliver-Merrill

November 2013:
The Road to IBM’s KnowledgeCenter – Changing and Deploying Content for a New Internet Portal
With Joe Benham IBM of the KnowledgeCenter