Sr Technical Writer – Pleasanton

Organization: Bio-Rad Laboratories, Inc.
Contact Name: Theresa Navarro
Address: 1000 Alfred Nobel Dr, Hercules, CA 94547
Phone Number: 510-741-5849
Email Address: theresa_navarro@bio-rad.com
Web Site: http://www.bio-rad.com
Job Title: Senior Technical Writer
Job Duration: Permanent

Description
The senior software technical communicator researches and documents hardware and software products and produces industry standard documentation in a single-source, automated delivery publication process according to established templates and standards.

Responsibilities

  • Interview subject matter experts, such as the product owner, hardware and software engineers, software quality assurance engineers, and laboratory scientists
  • With moderate supervision, translate technical and scientific information into clear and direct language, including procedures, concept information, and images
  • Work with internal teams to obtain an in-depth understanding of product and documentation requirements
  • Verify content meets applicable standards and is appropriate for its intended audience
  • Manage multiple projects concurrently and meet all documentation deliverable deadlines
  • Track shifting priorities and confidently work autonomously with minimal supervision
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Adhere to department style guides, documentation templates, layout guides, and graphics resources
  • Contribute to internal technical reference documentation, including process/procedure guides, as required
  • Generate/review user interface text, perform ad hoc product testing, and review product descriptions while researching and documenting new/updated features

Qualifications

  • B.A. or B.S. degree is required. A degree in life sciences, Chemistry, Biology, English, or similar field is a plus
  • Clear, concise technical writing, online and hands-on research, interviewing and listening skills, ability to learn new tools, applications, and technologies quickly
  • Strong attention to detail, solid project management skills for own projects, ability to work on multiple projects and to deliver quality documentation on time
  • Strong knowledge of single sourcing documentation topics and images in multiple output is required; current knowledge of MadCap Flare is a plus
  • Ability to work independently with moderate supervision is required
  • Knowledge of Perforce or another source control system
  • Knowledge of Agile development and ability to work productively in Scrum teams is required
  • Self-motivated
  • At least 5 years as a senior software technical communicator with proven ability to produce first edition software manuals and online help systems
  • Proven stable work experience with increasing responsibilities in the role of senior software technical writer

Location
This position will be located at our Pleasanton site for at least the first 6 months. The person hired must be willing to travel between our Hercules and Pleasanton sites thereafter.

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